Refund policy
Returns & Refunds Policy
Thank you for shopping with us. Please review our returns and refunds policy before making a purchase.
Online Orders
We accept returns and issue refunds for online purchases under the following conditions:
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Return Period: Returns must be initiated within 10 days of the shipping date.
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Condition: Items must be returned in their original condition and are subject to inspection upon receipt.
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Approval: Refunds are only processed after the returned product is inspected and approved.
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Shipping Costs: The original shipping cost is non-refundable, and customers are responsible for return shipping unless the item arrived damaged or incorrect.
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Refund Processing Time: Approved refunds will be processed within 5 business days after we receive and inspect the returned item.
To initiate a return, please contact us at shopproseandparchment@gmail.com.
In-Person Sales
All in-person purchases are final sale.
We do not offer refunds, exchanges, or returns for any items bought in person.
If you have any questions about this policy or need help with a return, feel free to reach out to our team at shopproseandparchment@gmail.com.